BCOM Chapter 1

Which term refers to a reputation for adhering to high moral and ethical values?communitycharactertransparencyaccountabilitycompetence Character
Being a “giver” is a trait associated withcaring.character.transparency.competence.communication. Caring
Which of the following is true of credibility?Neither words nor actions can damage a reputation for credibility.It has no relationship to transparency and accountability.People gain credibility more easily than they lose it.It is an important basis for effective communication. It is an important basis for effective communication
The rules of conduct or moral principles that guide individual or group behavior are known as transparency.ethics.accountability.values.character. Ethics
Which action demonstrates that Elandria acts with transparency?She shares her company’s trade secrets with its competitors.She considers herself accountable only to her team.She keeps conversations with stakeholders confidential.She shares all relevant information with stakeholders.She accepts only small gifts from clients. She shares all relevant information with stakeholders
A majority of employees surveyed believe that a top manager who violated ethics policies at their company would beallowed to continue in his or her position with no consequences.quietly moved to a different branch of the company.punished and held accountable.offered ethics training.given a chance to correct his or her behavior. Punished and held accountable
When personal values and corporate values are aligned, employees have moreconfidence.autonomy.transparency.integrity.conflict. Integrity
Personal values areunwritten rules by which an industry works.the values that are practiced only in the workplace.guidelines that the government expects public companies to follow.the stated and lived values of a company.the values that individuals prioritize and adhere to. The values that individuals prioritize and adhere to
The FAIR (Facts, Access, Impacts, Respect) test is intended to evaluatethe financial state of your company.the relationship between stakeholders of different companies.the profits made by your company’s investors.the contemporary relevance of your business’s ethics.the credibility of your business communication. The credibility of your business communication
A business leader can cultivate a sense of community byhaving a communication style that is we-oriented, not me-oriented.refusing to give in to pressure by the stakeholders.prioritizing the development of his company at the expense of his employees.developing new strategies to sell different products to different markets.encouraging employees to work as individuals rather than as a team. Having a communication style that is we-oriented, not me-oriented
Please identify what type of error the following sentence includes: The third quarter report will be delivered in the Fall.Redundancy Capitalization Symbols (including dollar and percent signs)ParallelismDangling modifier Capitalization
Please identify what type of error the following sentence includes: 75 orders were processed this month.Number expression (word or figure form) Symbols (including dollar and percent signs)Punctuation other than commas or semicolons (including hyphens and apostrophes)Commas or semicolonsCapitalization Number expression
All employees are responsible for the maintenance of _____ workstation.his or hertheir Their
Please identify what type of error the following sentence includes: After the merger, she was promoted to the position of Vice President.Number expression (word or figure form)CapitalizationSymbols (including dollar and percent signs)Commas or semicolons Punctuation other than commas or semicolons (including hyphens and apostrophes) Capitalization
If I ____ you, I would ask for clarification.werewas were
Please identify what type of error the following sentence includes: She is the best candidate, isn’t she.CapitalizationSymbols (including dollar and percent signs)Question markNumber expression (word or figure form)Punctuation other than commas or semicolons (including hyphens and apostrophes) Question mark
Please identify what type of error the following sentence includes: He spoke with a heavy german accent, but I could understand him.Punctuation other than commas or semicolons (including hyphens and apostrophes)Number expression (word or figure form)CapitalizationSymbols (including dollar and percent signs)Commas or semicolons Capitalization
The FAIR test is a way to predict how employees will react to a new policy. T/F False
Which of the following can the FAIR test help you avoid?revealing confidential or proprietary informationrationalizing unethical behaviors showing preference to one employee over anotherreceiving low ratings from subordinatesshowing disrespect to other people Showing disrespect to other people
Rita is the general manager of a software company. She wants to give one of her employees an “Employee of the Year” award. Which of the following individuals should she choose if she is looking for an employee who communicates fairly in business?Todd, who seldom checks his programs for bugsJulio, who always discloses his sources of information Deb, who often says that customers never know what they wantEva, who often draws conclusions from assumptionsLisa, who builds team spirit by reminding people when birthdays are Julio
Nancy wants to cultivate a sense of community. Her first step should be to explain her needs to the team. T/F False
A company president often states in her written and oral communications that she is answerable to the people who use the company’s products. By repeating this so frequently, she most likely causes people to mistrust her. T/F False
Someone who has an enlarged vision of those affected by his or her business activities has a sense of accountability. T/F True
Effective communicators gain trust by connecting with others. T/F True
Today, most workplaces are becoming more closed off and independent. T/F False
What is the definition of business ethics?commonly held principles in the business community for acceptable behaviorthe ability to seize business opportunities when they present themselvescommunication patterns that are me-oriented, not we-orientedthe extent to which employees care for the needs of the companythe skills needed to solve and overcome business problems Commonly held principles in the business community for acceptable behavior

You Might Also Like